33-0 Privacy Policy
This policy covers the 33-0 basketball game operated by Dopame Pte. Ltd. (“Dopame”, “we” or “us”). It explains what happens to your information when you sign in, draft a lineup, submit a result, watch a rewarded ad or contact us.
Accounts and saved games
When you create an account, our sign-in provider, Clerk, processes your email address, sign-in credentials and verification information so you can sign in or recover access. We use your account ID to connect your profile with your saved results. If you use Google sign-in where offered, we may receive your email address, name and profile image from Google.
We process your display name or username, selected team avatar, submitted lineups, scores, season results and achievements. We use these records to save your progress, check results and calculate rankings. The app also stores session information, preferences and gameplay state on your device.
What other players can see
Public rankings can show your display name or username, selected team avatar and competitive results. Choose a display name you are comfortable showing to other players. When you use Share My Team, you choose whether to send the team image and who receives it. A copy you share can remain with its recipient after you delete your account.
Rewarded ads and your choices
You can play 33-0 without watching an ad. During the draft, you can choose to watch a Google AdMob rewarded ad to reroll either the team or the season for the current spin. If an ad is unavailable or you skip it, you can keep playing with your current selection.
The app requests non-personalized ads. Google’s advertising software may still process your IP address and approximate location inferred from it, device or app identifiers, ad views and interactions, and crash or performance data. Google uses this information to deliver and measure ads, limit repeat impressions, detect fraud and improve its services. Dopame does not send your account email, account ID or precise location to Google as custom ad-targeting information.
We use Google’s User Messaging Platform to manage advertising choices. The choices offered depend on your region and device. Look for Ad privacy options during the draft or under Account → Help & Privacy. On iPhone or iPad, you can also review tracking permission in Settings → Privacy & Security → Tracking. You can play if you decline tracking. If an advertising choice is unavailable or you need help changing it, contact us below.
Read how Google uses information from apps that use its services and Google’s Privacy Policy.
Support, security and service providers
If you contact us or use Report an inappropriate ad, we receive the information you send, such as your email address, a description of the issue and any attachment. For an ad report, the team or season placement and approximate time can help us identify the ad. Please leave passwords and verification codes out of your message.
Clerk handles sign-in, our hosting and database providers operate the game services and store submitted records, and Google handles ads and advertising choices. We use technical information, such as network requests and error records, to troubleshoot failures, protect accounts and prevent misuse. We may disclose records where the law requires it. Our providers may process information outside your country, including outside Singapore. You can contact us about the arrangements that apply to your data.
Retention and account deletion
We keep account and gameplay records to provide your profile, saved results and rankings. To delete your account, use the permanent account-deletion option in 33-0. If you cannot access the app, email us from the address associated with your account and ask to delete your 33-0 account.
Account deletion removes the associated records from the game’s primary database and initiates deletion of the sign-in account with Clerk. We retain a limited, hashed record of the deletion so a later request cannot restore the deleted data. Aggregate competition statistics may remain without your identity.
Support correspondence, security logs and backup copies are handled separately from active account records. How long they are needed depends on the support issue, the security investigation, the backup cycle and applicable legal requirements. Contact us if you would like retention details for a particular record.
Your privacy requests
Depending on where you live, you may be entitled to access, correct or delete your information, object to or restrict a use, request a portable copy, withdraw consent, or complain to a data protection authority. Tell us which request you are making and identify the app as 33-0. We may ask you to verify account ownership. A parent or guardian with a concern about a child’s information can contact us through the same channel.
Contact and updates
Dopame Pte. Ltd., SingaporePrivacy enquiries: f.berre@dopame.org
Dopame contact and support
We will update this page and its revision date when our practices change.